This is spot on. The other day, I said that if you like the post office, you'll love socialized medicine. Professor Jacobson has an even better analogy: the Department of Motor Vehicles. Government bureaucrats have no incentive to care about their customers. You are just a number to them. Worse, you are an inconvenience. Ordinary people understand this. Why do progressives not understand it? Is it because they are ideologues? Do they lack common sense? Are they retarded?