To the Editor:
Re “Fliers to Be Kept Waiting for Shorter Lines, T.S.A. Says” (news article, May 26):
The reason for the long lines at our airports is obvious. The Transportation Security Administration is reportedly losing over 100 employees a week and has to replace them to stay at the present employment level, plus add additional employees to handle the long lines at check-in.
The solution is simple: Find out why employees are leaving T.S.A. and fix it. Is it working conditions or compensation, or are many of these employees fired for cause? The root of the problem is employee turnover and employee retention. Fix it and you reduce the long lines at check-in.
JOEL LASKO
Silver Spring, Md.
To the Editor:
I have pre-check and fly once or twice a month. My last two Transportation Security Administration experiences make me question why I spent the $85 for what was supposed to be a speedier check-in process.
Last month, the pre-check line was suddenly closed by T.S.A. agents. When a fellow traveler politely asked why, the agent responded, “It’s on a need-to-know basis and you don’t need to know.”
Last week, a pre-check line was again suddenly closed. An agent told me that despite the closing, I was still considered pre-check. When I asked how this was considered pre-check if I had to remove my computer and toiletries, he replied, “But you get to keep your shoes on.” I was wearing sandals.
LIZ HARLEY
San Diego
